Privacy Policy

The HealthRegion Freiburg e.V., Rathausgasse 33, 79098 Freiburg, Germany, takes the protection of your personal data very seriously. The policies below inform you about which personal information we collect and how it is processed, used, and protected.

1.Collection of Data

When you visit our website, we log the IP address currently being used by your PC; the date and time; your browser type and operating system; and the pages you viewed. Conclusions about personal data are not intended.

Any personal data you provide us with, e.g. by using the contact form or via email (such as your name and contact details), are processed solely for correspondence with you and solely for the purpose for which you made the data available to us. Any other collection, processing or use of your data, e.g. for advertising purposes, will only take place within the legal limits or with your explicit consent. If this consent is given electronically within the framework of our website, we shall observe the legal requirement to inform you of this and log and store your consent using the appropriate technical systems.

Requests sent to us via the general contact form are processed immediately. Inquiries received via the contact form regarding the health offers of our competence partners will be automatically forwarded to the relevant competence partner. We delete the data submitted with the inquiry as soon as possible.

We guarantee your personal data will not be made available to any third parties unless we’re legally obliged to or have received your express permission in advance to do so. Insofar as the services of third parties are required to implement and execute processing steps, the provisions of the Federal Data Protection Act (BDSHG) will be respected.

2.Duration of Data Storage

Personal data which has been submitted to us through our website is only stored until the purpose for which they were entrusted to us is fulfilled. Insofar as mandatory trade and tax storage time limits are to be observed, the duration of the storage of certain data can last up to 10 years.

3.Your Rights

Should you no longer consent to the storage of your personal data or the data is no longer valid, we will delete, correct or block your data within the context of the legal provisions upon receiving such a request. We are happy to provide you with information regarding the personal data we have stored about you upon request and free of charge.

4.Data Security

Data submitted by you (e.g. by using the contact form or placing an order) is transmitted via a secure SSL connection. You can recognize this by the "s" that appears in the URL ("https://") or by the green, closed-lock icon that is displayed. By clicking on the icon, you can receive information about the SSL certificate being used. The appearance of the icon depends on the browser version you are using. SSL encryption ensures the complete and encrypted transmission of your data. Furthermore, we protect our servers with firewall systems, back up stored data regularly, and have developed organizational measures to reliably protect your data. The data is stored in Germany.


This website uses so-called “session cookies”. Session cookies are small pieces of information that a provider saves in a user’s computer memory. A randomly generated, unique identification number, or so-called session ID, is stored inside a session cookie. A cookie also contains information about its origin and the data retention period. These cookies cannot store any other data. The session ID enables the shopping cart to collect your orders.

There are also permanent cookies that identify return visitors even after a long time. This information is then stored as a text file on the hard disk of the visitor’s computer. In contrast, the session cookies we use are deleted when you end the session.

6.Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, or text files that are stored on your computer and enable the analysis of your use of this website. The information generated by the cookie about your use of this website is usually transmitted to and saved on a Google server in the United States of America. Should you activate IP anonymization on this website, Google will shorten your IP address within Member States of the European Union or other countries party to the Agreement on the European Economic Area shortly before transmission. Only in rare cases will the full IP address be sent to a Google server in the United States of America and shortened there. On behalf of the operator of this website, Google uses this information to evaluate your use of the website, compile reports on website activity, and provide the website operator with other services relating to website activity and Internet usage. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with any other Google data. You can prevent the storage of cookies by adjusting your browser settings accordingly. However, we’d like to point out that should you do so, you may not be able to enjoy the full functionality of this website. Furthermore, you can prevent Google’s collection and analysis of the data resulting from the creation of cookies and your use of the website (including your IP address) by downloading and installing the browser plug-in available via the following link:

Further information regarding terms of use and data protection is available at and We’d like to note that the Google Analytics code on this website was expanded to include the code “gat._anonymizeIp();” to ensure the anonymous collection of IP addresses (so-called IP Masking).

7.Links to Other Websites

Our website may contain links to other websites. These websites are not operated by us and we therefore have no control over their contents or privacy policies. Therefore, we recommend that you read and review the privacy policies provided by these websites carefully.

8.Responsible Authority

The responsible authority in terms of the Federal Data Protection Act (BDSG) is the HealthRegion Freiburg e.V., Rathausgasse 33, 79098 Freiburg, Germany. If you have questions regarding the collection, processing or use of your personal data or wish to request information, update, block or delete data, please contact us by mail using the postal address for HealthRegion Freiburg e.V. listed above or send an email to You can also use both of these addresses to change, block, delete or inquire about your data at any time.

9.Changes to the Privacy Policy

Changes in legislation or case law as well as changes in our business model may require us to revise our privacy policy. We reserve the right to make changes to this privacy policy at any time. You can access the currently applicable privacy policy at any time at or request a copy by contacting us.